Opal is a system of contactless fare collection for public transport services in New South Wales, Australia. It is currently regulated by the transport authority of the government. First introduced in 2012, it is valid for ferry, light rail, rail, and bus services in Sydney and other areas, including Southern Highlands, Illawarra, Blue Mountains, Hunter Region, and Central Coast.
With an Opal card, you can pay for your fares easily without stop when traveling.
Keep reading this guide to learn how to activate your new Opal card in different ways.
How to activate your Opal card through customer care service
The first option to activate your Opal card is to call the customer care service. Below are a few simple steps that you need to follow:
Step 1: Make a call to the Opal Customer Care at 13 67 25.
Step 2: Ask the Opal representative about the card activation service.
Step 3: Follow the instructions to provide your personal information.
Step 4: Provide the number and security code of your Opal card.
Step 5: Wait for a few minutes before your card is successfully activated.
How to activate your Opal card online
Another simple way is to activate your Opal card online. Here are all that you need to do:
Step 1: Go to the official site of Opal card at www.opal.com.au
Step 2: On the “I have an Opal card” section, click on “Activate the Opal card”.
Step 3: Enter the number of your Opal card.
Step 4: Enter the security code of your Opal card.
Step 5: Click on “Continue”.
Step 6: Follow the provided prompts and click on “Activate” to complete the process.
How to activate your Opal card at an ATM
You can also activate your new Opal card at an ATM by following these simple steps:
Step 1: Visit the nearest ATM of Opal.
Step 2: Insert your Opal card into the ATM.
Step 3: Enter the security code of your card.
Step 4: Select “Activate”.
Step 5: Wait a few seconds or minutes until your card is successfully activated.
Opal card options
Currently, you can choose between 4 different types of Opal card. These include:
– Adult Opal card: If you are over 16 years old or often pay full fares.
– Child or Youth Opal card: If you are from 4 to 15 years old or a full-time ACT/NSW school student more than 16 years old.
– Senior or Pensioner Opal card: This option is eligible for asylum seekers, pensioners, interstate seniors, as well as NSW seniors.
– Concession Opal card: It is eligible for Centrelink customers, job seekers, trainees and apprentices, as well as tertiary students.
Benefits of using an Opal card
With an Opal card, you can enjoy many benefits when traveling on light rail, ferry, bus, or train services in New South Wales. These include:
– Daily and weekly travel caps: cardholder would get significant discounts on public services.
– 30 percent discount with off-peak train or metro fares.
– When you have to pay for 8 trips in 1 week with an Opal card, you could get a half price of fares for the remaining parts of the weak.
– You would link an Opal card to a Mastercard or Visa debit or credit card. When the balance is low, the card will automatically top up with a specific amount that you select.
– If you make a couple of trips with the same mode of transport, it will count as a single trip and a single fare. However, all of them must occur in 60 minutes since you tap off from the last journey.
– You would get some discounts from the station access fee when you travel from and to the Sydney Airport train stations.
Other important things that you need to know
Below are a few important things that you need to know when activating your new Opal card:
– It takes around 60 minutes since the activation of your Opal card for the balance to become available.
– You have to tap on at the Opal reader in 60 days to transfer your balance to the card.
– You would purchase an Opal single trip ticket on a few services. Nevertheless, the prices can be more expensive than having an Opal card.